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Merriebank Lettings, a local family run business, have just won the British Property Award for Isle of Wight.
Business owners Dean and Sophie Faulkner (Father & Daughter) performed outstandingly throughout the extensive judging period, which focused on customer service levels.
Merriebank Lettings have now been shortlisted for a number of national awards which will be announced shortly.
The British Property Awards provide agents throughout the UK with an invaluable opportunity to compare the service that they provide against the service provided by their local, regional and national competition.
Agents who go that extra mile and provide outstanding levels of customer service are rewarded with our accolade, which acts as a beacon to highlight these attributes to their local marketplace.
The leading players in the Commercial and Residential Property community celebrated their achievements at the 2023 South Coast Property Awards. Hosting the awards with great aplomb, comedian, writer, presenter and actor Hal Cruttenden’s humorous anecdotes entertained guests throughout the evening.
Having recently won the UK Property Award GOLD Winner for the IOW and then the UK Property Award BRONZE Winner for Hampshire, Merriebank Lettings were already ecstatic with the recognition and representing the Island.
On the evening of 8th June 2023, they attended the Hilton Ageas Bowl in Southampton having been nominated in the top 5. The shortlist was read out and the winners were Merriebank Lettings & Property Services for the 'Property Agency of the Year 2023'.
"Dean and Sophie Faulkner (Father & Daughter Team) and also Joint Owners of Merriebank Lettings & Property Services"
When interviewed after Dean said..,
"We are very proud and now feel fully established as a lettings business on the Island. When we set up the business originally, our objective was to be different from other agencies. We aim to provide a more personal service to tenants and landlords alike and not have all the hidden costs for our clients. We are also available after hours, which is important to manage the business effectively.
As a family-run business, we all work for each other and bring different skills to the company. We have had a very good year, including picking up one of the Isle of Wight’s biggest building developments, which is fantastic for us. We couldn't be more delighted this evening particularly as it was also my birthday too''.
Merriebank Lettings is rated Exceptional for Lettings in the Best Estate Agent Guide 2024.
Every year, a rigorous assessment is carried out of every estate and letting agent in the country. In the 2024 assessment, every agency was rated as either Exceptional or Excellent.
There are 13,080 estate agencies and each one is assessed for property marketing, customer service and results, including how quickly they sell or let and percentage of price achieved compared with other agents in the same location.
The very best agents are listed in The Best Estate Agent Guide – a website for landlords and sellers to help them choose who to sell or let their property.
On Tuesday 7th November the results of this year’s assessment were announced at the Best Estate Agent Guide Awards at the EA Masters 2023, Evolution London, Battersea and Merriebank Lettings was among those recognised”
Merriebank Lettings was delighted to be recognised for their dedication to providing the very highest levels of service. Dean and Sophie commented “To be recognised in the top 500 agents in the UK is just exceptional. We are also delighted to have been included in the Best Estate Agent Guide 2024. Agents cannot enter or pay for this award – the assessment is industry-wide and only those that meet the very hightest standards are included. We are thrilled to have been recognised as among the best in the country”.
Home-movers and landlords can search for those estate and letting agents that made the grade in their area by visiting bestestateagentguide.co.uk or by looking out for the distinctive winners marks.
